Privacy Policy

1. Introduction

This Privacy Policy explains how First Class Auto Repairs and Tire Shop Inc. ("we," "us," or "our"), located at 790A Marconi Blvd, Copiague, NY 11726, collects, uses, and protects personal information submitted through our website.

2. Information We Collect

When you submit a service or appointment request on our website, we may collect:

• Contact details: First and last name, email address, phone number
• Vehicle details: Year, make, model, service required, tire size/quantity, and problem description
• Preferred appointment dates and times
• Technical analytics: IP address, device type, browser information for site performance

3. How We Use Your Information

We utilize your contact information solely to:

• Process and respond to your automotive repair or tire service inquiries
• Coordinate vehicle drop-off, inspections, estimates, and repair status
• Send requested SMS notifications or appointment reminders if opted-in
• Improve customer service and website functionality

4. SMS Communications

If you opt-in to SMS text messaging, you may receive service confirmations and appointment notifications. You may opt out of SMS communications at any time by replying STOP. We never sell, rent, or share your phone number with third-party marketers.

5. Information Sharing

We do not sell, trade, or transfer your personal information to outside parties. Data is shared strictly with secure technical service providers who assist us in managing our business operations (such as lead communication and website hosting) under confidentiality obligations.

6. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at: